Resources
Resources
Learn how JetVanguard works, explore common questions, and find guidance for the Marketplace, JV Workspace, and the aviation businesses that use them.
Guided Platform Walkthrough
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Getting Started
Frequently Asked Questions
JetVanguard is a connected platform built for business aviation. The Marketplace supports parts and service sourcing, discovery, RFQs, and participation by Parts Sellers and Aircraft Service Providers, while JV Workspace provides tools for managing day-to-day business operations.
JV Workspace is a configurable business workspace for aviation companies. It brings client and contact management, sales activity, estimates and invoices, payments, documents, contracts and e-signatures, conversations, calendars, tasks, client portals, reporting, and other operational tools into one connected environment. It can be used independently of the Marketplace.
No. Aviation businesses can use JV Workspace independently. Marketplace participation is available for applicable businesses such as Parts Sellers and Aircraft Service Providers.
Marketplace supports aviation sourcing, parts and service discovery, RFQs, and participation by eligible businesses such as Parts Sellers and Aircraft Service Providers. JV Workspace is the broader operational environment for running day-to-day business, including clients, sales, estimates, invoices, payments, documents, and communications. A business does not need to participate in the Marketplace to use JV Workspace.
No. JetVanguard is a day-to-day business workspace rather than a traditional aviation ERP. It can complement specialized aviation, accounting, maintenance, flight operations, and other systems already used by your business.
Yes. JetVanguard is designed to complement the systems your business already relies on. Available integrations and custom solutions can help connect Workspace with other business tools, while external aviation applications can also be made easily accessible from your Workspace where appropriate.
Yes. Workspace supports connections with a variety of business tools for email, calendars, accounting, communications, marketing, productivity, and other workflows. Custom integrations may also be available depending on your requirements.
Multilingual Workspace options are available for supported languages. Contact JetVanguard to confirm availability for your preferred language.
JV Workspace
Running Your Business in Workspace
JV Workspace includes client and contact management, sales and opportunity tracking, estimates and invoices, payments, documents and file storage, contracts and e-signatures, calendars and scheduling, client portals, conversations, team and task management, and business dashboards. Available features may vary by configuration.
Yes. Workspace is designed for teams, allowing businesses to organize client activity, sales, communications, appointments, tasks, documents, and other day-to-day work in one environment.
Yes. Client portal capabilities can provide clients with access to relevant business interactions and resources based on the Workspace configuration.
Yes. Supported email and calendar accounts can be connected so communications, appointments, and client activity can be managed more centrally.
Yes. JetVanguard offers marketing and growth capabilities including email marketing, social publishing, lead capture, forms, campaigns, and related tools. Some advanced capabilities may be optional enhancements depending on your plan and configuration.
Yes. AI and automation capabilities are available to help businesses automate repetitive work, communications, follow-up, and other processes. Some AI and automation capabilities are optional enhancements.
Yes. Additional business communication capabilities, including phone and messaging services, can be added to Workspace based on business needs.
Yes. Custom services are available for businesses that need tailored workflows, integrations, Workspace tools, websites, landing pages, or other specialized solutions.
Parts & Equipment Sellers
Selling on JetVanguard
Parts Sellers participate through a Parts Seller Marketplace plan, which includes Marketplace participation, Parts Manager, and JV Workspace. You manage inventory through Parts Manager, and your listings become discoverable across the JetVanguard Marketplace so qualified buyers can find and request your parts.
Yes. Parts Sellers can upload and update inventory in Parts Manager using XLS, XLSX, or CSV spreadsheets. Changes are previewed before they are applied, and the self-upload workflow uses partial updates, so items absent from an update file are left unchanged. For initial onboarding, you can also send your spreadsheet to JetVanguard for assistance.
JetVanguard does not take a percentage of your sales. Normal payment processing fees may still apply when payments are processed through connected payment services.
Marketplace buyers can submit RFQs and direct inquiries through the Marketplace. Incoming Marketplace RFQs arrive in RFQ Manager inside Parts Manager, where you can respond with pricing, availability, and supporting documentation. You can also manage direct business and client relationships through JV Workspace.
Yes. JV Workspace includes estimates, invoices, and payment collection. Every transaction can be tracked from initial inquiry through completed payment in one connected workflow.
Yes. A Parts Seller Marketplace plan includes Marketplace participation, Parts Manager, and JV Workspace. You can use as much or as little of JV Workspace as your business needs, and expand as you grow.
JV Stores is a planned branded storefront capability and is currently Coming Soon. After launch, Parts Sellers will be able to create a branded aviation storefront connected to their inventory, RFQs, checkout, payments, and Marketplace visibility.
Aircraft Service Providers
Getting Found for Service Work
Aircraft Service Providers maintain a Marketplace profile showcasing capabilities, certifications, aircraft types, and service locations. Operators and maintenance teams can search for providers by capability, certification, location, and aircraft expertise.
Yes. Buyers can use FastSource to submit urgent service and AOG related requests. FastSource routes these requests directly to relevant Aircraft Service Providers based on capability, aircraft type, and location.
JV Workspace includes CRM, client records, estimates, invoices, payments, documents, calendars, and team tasks. You can manage the full service workflow from initial inquiry through completed work and payment.
Aircraft Service Providers have one plan that includes a Marketplace profile for service discovery and JV Workspace for broader business operations. There are no per user licensing fees for your team.
Yes. You can add unlimited team members to JV Workspace without per user pricing. Your team can share tasks, calendars, conversations, and operational workflows.
Aviation Buyers
Sourcing on JetVanguard
Yes. Registered Buyers can create a free verified account to search parts, equipment, and aviation services, submit RFQs, use FastSource, save vendors and listings, and communicate directly with Marketplace businesses.
FastSource lets buyers submit a part or service request once. JetVanguard routes the request directly to relevant vendors based on category, capability, aircraft type, and location, so you receive responses faster.
Yes. Registered Buyers can save trusted vendors and listings for future sourcing, making it easy to return to suppliers you have worked with before.
Buyers can communicate directly with Marketplace businesses through JetVanguard Marketplace messaging. You can ask questions, request supporting documentation, and coordinate details inside the platform.
No. Registered Buyers can search, source, submit RFQs, and contact Marketplace businesses with a free verified Marketplace account. A paid Parts Seller or Aircraft Service Provider plan is not required simply to source.
Knowledge Center
Knowledge Center
Explore articles, guides, product updates, best practices, tutorials, and industry resources for getting more from JetVanguard and running your aviation business.
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Need More Help?
Contact the JetVanguard team for help choosing a solution, setting up your account, configuring JV Workspace, onboarding Marketplace inventory, or discussing a custom business requirement.